Serving as a Hospitality Assistant means you treat others as you would want to be treated. You are key to helping new friends become old friends!
Serving as a Hospitality Assistant means you treat others as you would want to be treated. You are key to helping new friends become old friends!
The role of a Hospitality Assistant is to welcome guests and visitors who are attending for the first time. Coming to a new church can be scary, and a bit overwhelming because our church is large and children do not know where they will go, who their teacher will be, what children may be in their classroom, and where their parents will be. Parents are worried about these same things!
You are the calming, welcoming person who lets new friends know how much they will love being here, how great the teachers are, and how much you love coming here to church!
You will need to know where the classes meet for each age group – Nursery through 5th grade, because you will walk guests to each of their classrooms, and let parents know where they can pick up their child.
You will give the parents a Drop-Off and Pick-Up card.
If there is a change in the morning schedule, you will need to inform our guests of the change.
You make certain each new friend receives a Welcome Bag from the Welcome Desk. If we are running low, it is your responsibility to refill the basket or leave a note in the Children’s Office when we are running low on bags.
Ask each child their name, where they attend school, and then introduce them to their teacher when you take them to class. Speak clearly, and slowly.
Let parents know that when they pick up their child they will need to show the label with their child’s name on it to the teacher, and the teacher will take the label and the one their child is wearing – matching name and number. Let parents know that no one else may take their child unless they show the label.
If there is something special coming up, feel free to tell the guests about it – Summer Blast; Sunday PM, etc. and invite them to attend.
You may go to your class about 15 minutes after service begins, once everyone has checked in.